A new chapter for Wonder Watt: Introducing our subscription model
UPDATED 02-OCT-2024: Included details on Annual Subscription plan
Over the last year and a half, Wonder Watt has been a true labour of love. What started as a vision to offer an innovative and easy-to-use solar battery management service has blossomed into a thriving platform, thanks to the incredible support from all of you, our loyal users.
We have grown together, and your feedback in our forums has shaped Wonder Watt into what it is today. Every comment, suggestion, and experience you’ve shared has really helped us to improve.
However, as our community and user-base has grown, so have the costs associated with running the platform. Maintaining the high level of support and continuously developing new features requires significant resources.
After much thought, we’ve decided that in order to keep Wonder Watt sustainable and growing, we’ll be moving to a subscription model starting from October 2024.
What does this mean for you?
Beginning October, users will be asked to subscribe to Wonder Watt for ongoing access to our platform at a price of £6 per month. Users who joined before October are eligible for the discounted 3-monthly plan.
Below are the 3 subscription plans we will be offering:
| Subscription Type | Billing Cycle | Discount | Monthly Price | Total Cost |
|---|---|---|---|---|
| Wonder Watt 3-Monthly Sub | 3-months | None | £6.00 | £18.00 per 3-months |
| Wonder Watt 3-Monthly Sub (Discounted) | 3-months | 11% Discount | £5.33 | £15.99 per 3-months |
| Wonder Watt Annual Subscription | Annual | 25% Discount | £4.50 | £54.00 per year |
No-quibble full-refund within 7 days of purchase.
Refunds requested after 7 days but before 6 weeks will be refunded proportional to the time left in the subscription.
No refunds after 6 weeks - access of service will continue until end of subscription term.
A refund can be requested by dropping us an e-mail here and request a refund. Make sure to report your WattID identifier so we can identify your account.
Why are we doing this?
We’ve been able to offer Wonder Watt for free up until now, but as we continue to expand our services, improve our infrastructure, and launch new features, it’s simply no longer feasible to cover all the rising costs ourselves.
Moving to a subscription model ensures that we can keep providing the best possible service without sacrificing quality. This will also enable us to keep building new tools and features for you - whether it’s enhanced energy tracking, more inverter and tariff integrations, or more autonomous schedules to help you save.
How will payments work?
To minimise processing and admin fees with our payment provider, we will be taking payments on a 3-month advance basis, or annual sub in advance which helps reduce costs and allows us to keep our subscription prices lower.
This means you will be billed £17.99 for 3 months at the full price, or £15.99 for 3 months if you qualify for the discounted rate. Equivalent pricing in USD will be available for anyone outside the UK.
If you choose the annual sub at the best discount, you’ll be paying £54 for 12 months, offering you an effective 25% discount on the regular 3 month subscription.
Can new users try the service out first?
Starting in October 2024, new users will have access to a 14-day free trial—no payment details required. You’ll be able to explore our features and see how Wonder Watt works for you.
If you’re happy with what you see, you can start a subscription when your trial ends.
Thank you for your support
We can’t express enough gratitude for the encouragement, feedback, and patience you’ve shown us over the past year and a half.
Rest assured, our level of support will remain as strong as ever. The shift to a subscription model allows us to keep delivering top-notch service while continuing to innovate and enhance the Wonder Watt experience.
We’re excited for this next chapter, and we hope you’ll join us as we continue to evolve. Thank you for being part of the Wonder Watt community — it’s been a remarkable journey, and there’s so much more ahead.
